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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from madetosend.com (the “Site”).

COLLECTION OF DATA
We collect and use data in a way that the law permits us to do so and most commonly for the processing of an order or where we need to comply with legal or regulatory obligations. We will give you the option to create a profile with all orders and will collect the following during that process to create that profile: 
Email address, Name, Shipping & Billing Address, Phone Number, Payment details.
We also collect and store the following if you sign up to our mailing list:
Name, Email.
You can choose to stop receiving mailing list emails by clicking "unsubscribe" at the bottom of Made To Send Ltd. marketing emails.
When you visit madetosend.com we will collect technical information to protect your data and our website, including the following:
The IP address, browser type, operating system, browser (pages visited) and shopping behaviour.

OBTAINING YOUR CONSENT
The two sets of consent:
- For payment processing of an order, we collect the detail which is needed to complete the transactions with us. We imply that by the act of providing us with this information, you consent to us collecting and using it for that specific reason. 
- For tailored marketing purposes which we will ask for your consent. When you subscribe to the mailing list you will need to tick a consent box, which allows us to provide you with the marketing services. If you wish to unsubscribe, please click on the link at the bottom of each mail.

SHARING YOUR DATA
The data we receive from you may be shared with Made To Send Ltd. and it's subsidiaries. We may also share it with other companies who help us deliver the service to you where we are required or permitted to do so by law. This includes, but is not limited to Shopify, payment processing partners, and web hosting services. We will not disclose customers' personal information to parties outside of those mentioned unless you provide us with third party/marketing consent.

ADVERTS ON OTHER SITES
We purchase advertising space on sites like Facebook and Google, therefore you may see adverts from us if you have provided them with your details. If you do not wish to see adverts from us, you will need to contact the relevant site directly.

OTHER WEBSITES
This website may contain links to sites of other providers which are outside of our control and therefore not covered by our policy. Operators of these linked sites may collect personal data or information that may be used by them in accordance with their own policy, which is sperate and may be different from ours.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us at info@madetosend.com to proceed.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
The Site is a general use site intended for individuals of all ages, however, any use of our website by individuals under 18 for the purchasing of items, implies the consent of the credit card holder has been obtained prior to entering the site. Made To Send Ltd. accepts no responsibility or liability for actions of minors accessing the site and processing orders with cards/payment details in their possession.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@madetosend.com.

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